One early lesson came when Kothari was an engineering manager at View Engineering, a pattern recognition and image processing company. Working alongside a tool bit manufacturing partner to develop a product to detect if commercial machine tool bits were nearing failure, Kothari pointed out that the innovation would reduce the partner’s revenue as it would extend the life of the tool bits. The partner company admitted to having no intention of using the technology- they just wanted to patent it so their competitors couldn’t either. The dead-end project quickly ended and, in search of the next product to lead, Kothari decided to take a different approach by speaking with customers to hear what they wanted. The experience taught Kothari the power of defining products based on customer needs.
Intrigued by the intersection of technology, business, and innovation, Kothari worked his way up the executive ladder over the next 15 years, holding VP and GM level roles at Cisco, Juniper Networks, Meru Networks (later acquired by Fortinet), and NCR Corporation (now NCR Voyix Corporation). As he helped build and scale software, hardware, and services globally, Kothari gained valuable experience in sales, business development, management, and business operations.
Kothari recalls one pivotal experience early in his tenure at Cisco as a product manager overseeing Cisco Pro, a stripped-down product line designed for channel partners selling to small businesses. Customers, expecting the full Cisco product, complained about its lack of features. Over time, Kothari’s team added features back to meet customer needs until Cisco Pro became identical to the main product line, rendering it obsolete. Kothari proposed a value-based channel program- in which partners that invested more resources would receive more product discounts- was a better solution to manage channel partnerships and segment the market. After pitching the idea to his boss, he stepped up to lead the channel program from $10M to over $4B in revenue. The experience sparked Kothari’s interest in sales, laid the foundation for his promotion up the corporate ladder, and reinforced his passion for providing customers with what they wanted- not telling them what they needed.
Looking back, Kothari sees his path from engineering to executive leadership as a lesson in pushing your limits and keeping things in perspective. “Don’t be afraid to step up to a challenge, even if you are just starting out as an engineer,” he says. “When you become responsible for a project, always look at the bigger picture as well. That’s what prepares you for a C-level role.”